About the Company
Our client is a leading global life sciences organisation providing a broad portfolio of products, services and solutions that support customers across healthcare, research and scientific industries.
As the organisation continues to evolve and scale, they are investing in business transformation, digital enablement and productivity improvement to create more efficient, scalable and customer-focused ways of working.
The Opportunity
We are looking for a Manager, Process Excellence / Business Transformation to lead strategic transformation initiatives that improve business performance, productivity and customer experience.
This is not a traditional manufacturing or shop-floor continuous improvement role. The position will focus on end-to-end business process transformation, working closely with business and functional leaders to identify opportunities, redesign processes, eliminate inefficiencies and implement technology-enabled solutions.
The successful candidate will play a key role in driving transformation across critical business processes such as Quote-to-Cash, Procure-to-Pay and other enterprise value streams, while leveraging automation, AI and digital technologies to deliver measurable business impact.
Key Responsibilities
- Lead end-to-end business process transformation and productivity improvement initiatives across the organisation.
- Identify, prioritise and execute opportunities that deliver measurable customer, operational and financial benefits.
- Partner with business and functional leaders to redesign workflows, simplify processes and eliminate unnecessary complexity.
- Drive transformation across processes including Quote-to-Cash, Procure-to-Pay and other critical business value streams.
- Identify and implement opportunities to leverage automation, AI and digital solutions to improve productivity, scalability and cycle time.
- Apply structured process improvement methodologies including Lean, Six Sigma, PPI, Agile, Design Thinking or Business Process Management.
- Build alignment across cross-functional stakeholders and drive change within a complex matrix environment.
- Establish standardised processes and sustainable improvement practices across the organisation.
- Develop organisational capability in process improvement, problem solving and operational excellence.
- Track and communicate transformation outcomes, including productivity, financial and operational benefits.
- Work closely with regional and global teams to support the deployment and adoption of transformation initiatives.
Requirements
- Bachelor's degree in Engineering, Operations, Business, Supply Chain, Science, Information Systems or a related discipline.
- Proven experience in Business Transformation, Process Excellence, Business Process Improvement, Operational Excellence or Continuous Improvement.
- Demonstrated success in delivering measurable productivity, operational or financial improvements through process transformation.
- Experience leading cross-functional transformation initiatives in a matrix organisation.
- Strong stakeholder management, communication, facilitation and project management skills.
- Ability to understand complex business processes quickly and translate business challenges into practical improvement opportunities.
Why Join
This is an opportunity to join a global life sciences organisation at an important stage of business transformation.
The role offers:
- Exposure to enterprise-wide transformation initiatives
- Direct partnership with senior business and functional leaders
- Opportunity to shape and implement AI, automation and digital solutions
- Regional and global project exposure
- A strong platform to drive measurable business and productivity impact
- The opportunity to build and scale a culture of process excellence and continuous improvement
If you are a transformation professional who enjoys solving complex business problems, redesigning processes and using technology to create measurable impact, we would be interested in hearing from you.
Apply now or contact us for a confidential discussion.
EA License No.: 23S1885EA
Reg. No.: R23117152