Job Summary:
A global medical device company is seeking highly motivated and results-driven Account Managers to join their team. This role is responsible for driving sales, managing customer relationships, and supporting the growth of a specialized product line within a defined territory (Bangkok, Chiang Mai, Southeast, and Northeast Thailand).
The ideal candidate will have a strong background in medical device sales, with the ability to develop and execute sales strategies. A proven track record of building long-term customer partnerships is essential. The Account Manager will work closely with key stakeholders, including healthcare providers, hospitals, and decision-makers, to ensure the successful adoption and continued success of products in the market.
Key Responsibilities:
Sales Growth & Business Development:
- Achieve sales targets for the assigned product portfolio.
- Identify new business opportunities and develop strategies to expand market share.
- Build and maintain a strong pipeline of potential customers.
Customer Relationship Management:
- Establish and nurture relationships with key decision-makers, including healthcare professionals, hospital administrators, and procurement teams.
- Provide product training, support, and education to ensure customer satisfaction and successful product adoption.
- Act as the primary point of contact for customer inquiries and resolve issues in a timely, professional manner.
Key Account Management:
- Develop tailored account strategies and action plans to meet the needs of key accounts.
- Maintain regular contact with key customers to understand their needs, challenges, and opportunities.
- Collaborate with internal teams to ensure seamless execution of account strategies.
- Lead negotiations for pricing, contracts, and service agreements with key accounts.
Market Analysis & Strategy:
- Analyze market trends, customer needs, and competitor activities to adjust and refine sales strategies.
- Collaborate with the marketing team to implement product campaigns and promotional initiatives.
Reporting & Forecasting:
- Provide accurate sales forecasts and reports to leadership.
- Track and analyze sales performance metrics, adjusting strategies as necessary to meet or exceed targets.
- Regularly update leadership on market conditions and competitor activities.
Pipeline Management:
- Develop and manage a strong sales pipeline, tracking potential leads and opportunities.
- Use CRM tools to monitor progress and ensure timely follow-up with prospects.
- Oversee the sales cycle from lead generation to deal closure.
Qualifications:
- Bachelor's degree in Business, Life Sciences, or a related field.
- A minimum of 5 years of experience in medical device sales, preferably in operating room-related fields (e.g., general surgery, orthopedics, vascular surgery).
- Proven track record of meeting or exceeding sales targets in the healthcare industry.
- Strong understanding of the healthcare system, medical device regulations, and hospital procurement processes.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and manage a diverse sales territory.
- Proficiency in Microsoft Office and CRM tools.
- Fluency in both Thai and English, written and spoken (preferred, depending on the market).
This is an excellent opportunity for a driven sales professional to join a leading healthcare company and make a direct impact on product adoption and customer satisfaction. If you are passionate about healthcare and sales, we encourage you to apply.
